Looking at the report in Yahoo! a few AA rep composing “deaf and dumb†on their luggage is impolite they usually have earned more than a faux apology. you simply dropped a buyer.
Flight 686 dec 26 2015 My partner & i were instructed the incorrect transfer terminal gate in charlotte on aircraft about to freeport rather than nassau. I went to flight attendant powering counter to make clear flight. He checked out me funny After i said nassau smirked under no circumstances checked out my ticket to explain Place This flight was one hour delayed so there was no hurry.
I have already been touring with American Airways for quite some time now and am now incredibly stunned at a the latest incidence. I'd just gotten again from trip to realize that my suitcase was lacking. American Airlines explained to me I had been imagined to get it back again the following day, nonetheless I only obtained it two times afterwards and found that my suitcase were ripped open and ruined.
Last, allow me to explain that if you inquired about an approaching or current vacation, we request you Get hold of our Reservations staff members, who are offered 24 hrs every day and can be in a better situation to reply questions about your vacation. In the U.S., the toll-cost-free quantity is
I wished to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to loads of difficulty to seek out me A further flight and also to reroute my baggage. Gary was nice and helpful and relaxed, and I actually appreciated how tough he labored to help me.
On our previous excursion the leg on the vacation from lax to Dallas was the worst I’ve ever had .The seating was so tight I could not go through a magazine due to the tightness with the seating I believe the plane was an A 320 ,make sure you Call me you can find a few factors concerning the service generally speaking,thanks, Brian Galbally
We were on AA 1517 from Miami to Roatan 02/13/16 and 02/14/16 & The flight was not able to land in Roatan and diverted to Belize. I'm familiar more than enough with traveling to know the Captain designed the appropriate phone as well as diversion was climate similar. On landing in Belize we were informed from the Captain there was a warning light on an engine that required to be resolved, the portion was obtainable in Belize. The end result was a clear mechanical delay. We deplaned and have been explained to we might get foodstuff and consume. Immediately after more than one hour we had not been fed and also a bit later we were given a sandwich and bottled h2o then explained to we could board.
My Mom had a worst encounter with AA flight.my Mother is 81 yrs.old lady who won't speak English.We asked for wheelchair aid because of her arthritis as well as a language problem.We experienced reconfirmed out ask for ahead of her departure and a few days just before all jointly 4 times.At DFW airport she necessary to adjust plane.She acquired from the plane and was instructed to anticipate a wheelchair guidance.After ready while no one came to help her.As a consequence of not acquiring a wheelchair support on time she skipped her connecting plane to N.J.Someway she regulate to get a airplane but not until eventually next early morning.Agent was helping her to make an arrangement for her to stay right away within the Airport.
You will find a Center aged African American girl with a short hair cut and Eyeglasses at your Philadelphia Airport spot who refused to present me her full name Once i requested it resulting from her despicable Perspective. She last but not least instructed me her title was “D†and hid her identify badge as she stated this. “D†would not should have a career in purchaser service and particularly not within your top notch check in area where I encountered her. As I rushed past the extensive TSA line into the self service ticketing counter with only 40 minutes until eventually my flight departed I used to be satisfied to check out there was a free kiosk. I began to retrieve my reservation and halfway by this method “D†walked as many as me and claimed “That is for top quality travellers only†I looked up in the display confused since there wasn’t any sign or indicator that the kiosks had been first-class kiosks and In addition I wondered how “D†realized I had been or was not firstclass and why she would make this sort of an assumption. I replied “Justification me?†“D†condescendingly said “These kiosks are for top notch travellers onlyâ€.
We flew Practically inside of vision of your destination, then the captain arrived on and explained which the technological challenge was acting up, and as an alternative to landing exactly where our location was, they required to transform back again to own it serviced by men and women that may truly do his response that.
The 9/15/15, it's going to just take a while to generally be overlooked. Setting up with One more hold off in our flight, which theoretically would depart Orlando 19: 40h, and immediately after hrs of hold off, again as a consequence of problems with the aircraft, the commander warned us that perhaps the plane would not choose off due to feasible structural issue With all the luggage door in the aircraft and also the door was opened to Anyone who wanted to go away the plane.
following a delayed flight away from Detroit because there wasn’t a functioning PA process( which we have been advised was FAA mandatory). We reloaded on exactly the same plane and flew to Dallas about two hrs later on. ( the flight attendants needed to wander the ailes to talk). our flight was to leave at 600am. we eventually left at 1145am. On arriving in Dallas we ended up rushed to our future gate for Denver. On arriving in Denver late afternoon, we experienced no baggage. We were advised It could be on one of several up coming three flights from Dallas.
We bought round trip connecting flights by way of Charlotte from Boston to Aruba for eleven/28/2015. We paid out In addition in your “more space†seating. No the place have been we knowledgeable that these “extra place†seats didn't provide a reclining choice. Once we arrived in Charlotte, we boarded flight 874 only to b told with the Captain that he needed to perform some “program servicing†that may take a “jiffy†prior to we left, mainly because he “wouldn't have the ability to depart Aruba in time†if he waited to have it carried out accomplished there.
I was to tell you of my not so enjoyable expericences together with your airline, and requesting a refund of my flight. To begin with I had been suppose to be about the 7:55am flight from Gulftport,MS.